Case Study II: TSTPrep & Procesio

Introduction

Generative AI is changing online education by making learning more interactive and personal. We worked with a company that helps people prepare for English exams, like TOEFL and Duolingo English Test (DET). Our goal was to improve their platform by adding AI. In this case study, we explain how Procesio helped us manage and connect different AI services, creating a better system for their students and staff.

The Client’s Vision

Our client is a leader in English exam preparation. They wanted to improve their system by making it more interesting for students and giving them faster, personalized feedback. They also wanted to help staff save time by using AI.

Their goals were to:

Simulate different question types, like image and speaking prompts.
Create a large amount of practice content quickly.
Provide instant, personalized feedback to students.
Help staff save time with AI-assisted processes.

We integrated several AI services into their WordPress Learning Management System (LMS) to meet these goals.

The Procesio Advantage

We used Procesio to connect all the AI services and manage the workflows. Procesio is an automation platform that allows users to build workflows without much coding. This was very helpful for our project because it made everything easier to set up and control.

Here’s how Procesio helped:

Process Designer: This visual tool made it simple to design and test workflows for AI services.
API and Webhook Integration: Procesio allowed us to connect the WordPress platform with the AI services through APIs, which ensured data moved between the systems quickly, like sending students’ answers and getting AI-generated feedback.
Automation: Procesio automated repetitive tasks, such as uploading student data and generating feedback. This saved time and reduced the need for manual work.
Scalability: The platform’s cloud infrastructure allowed it to grow as the client’s needs increased.

Here are the AI tools we integrated using Procesio:

OpenAI’s Whisper for turning speech into text.
ElevenLabs for creating speech from text.
OpenAI’s GPT-4 for generating and evaluating text.

By using Procesio, we could connect these AI services without needing a lot of coding. This made the system easy to manage and update.

AI Workflows that Procesio enabled for us

Two of the most exciting features we developed were AI-powered Listening question-type exercises, for which we took the text and used Procesio to manage the text-to-speech conversion into audio files. Here’s how they worked:

Creating Content:

We used AI to turn written text into audio files that students could listen to. The text was uploaded to WordPress using a CSV file with entries to be converted into audio. This way, we could generate many audio files quickly.

Student Interaction:

Students listened to the AI-generated audio and responded in two ways. They either typed out what they heard (Listen and Type) or replied verbally to the audio (Listen then Speak).

AI Feedback:

The student’s response was reviewed by GPT-4. For the Listen and Type exercise, it checked if the typed text matched the original. For Listen then Speak, it reviewed the spoken answer based on the prompt.
GPT-4 then created feedback and Procesio made sure it was sent to WordPress instantly. This allowed students to get quick, personalized feedback, helping them learn more effectively and understand where they could improve.

Thanks to Procesio, all these steps were automated and ran smoothly, making the whole process faster and more efficient.

Results and Insights

The AI-powered features had a big impact on both students and staff:

Students: Enjoyed the personalized feedback and felt more confident with the AI-generated practice.
Staff: Saved time in generating questions and other processes, which allowed them to focus on other tasks.
Content Creation: The system allowed for faster production of new content.

Key Lessons Learned:

Generative AI can improve learning experiences when combined with automation tools like Procesio.
A platform like Procesio makes connecting and managing multiple AI services easy.
Human input is still important to ensure the highest quality in grading and feedback, but AI can reduce manual work.

Conclusion

This case study demonstrates how AI, integrated through Procesio, can improve learning experiences by making them more engaging and efficient. Using automation, we created a platform allowing faster feedback and easier management.

Generative AI has great potential in many industries, not just education. With the right tools and strategy, businesses can offer more personalized services and improve operations.

Work with us!

Want to see how AI can benefit your business? Contact Serenichron today to find out how we can help you integrate AI, whether you are in e-commerce, customer service, marketing, or education. Let’s create an intelligent solution that fits your business needs!