When energy is limited, systems matter more

In this edition of the Serenichron Business Insights Series, I reconnect with Sally Callow, the founder of Stripy Lightbulb CIC. Sally isn’t your typical entrepreneur. She lives with ME/CFS, a condition that drastically limits energy and cognitive resources. And yet, she’s managing to lead a not-for-profit dedicated to educating professionals about ME/CFS and building systems […]
The new rules of building global tech teams

Introduction In this edition of the Business Insights Series, I sat down with Digant Jobanputra, Business Director at Latitude Technolabs, a 16-year-old IT services firm based in India. Latitude offers a full suite of digital services, including mobile and web app development, ERP software, UI/UX design, eCommerce platforms, digital marketing, and staff augmentation. The company […]
Creating safer hospitals through student-led robotics

In this edition of the Business Insights Series, I had the opportunity to sit down with Muhammad Arham, a final-year robotics engineering student at National University of Sciences & Technology in Pakistan whose journey blends ambition, curiosity, and a remarkable breadth of skills. His story reflects how early passions, academic leadership, and hands-on problem-solving have […]
Making an impact by doing the impossible

Nigel Hughes is the founder of Outstanding.Global, a leadership development organization rooted in bold action, radical experimentation, and deep personal values. His company offers executive coaching, creative leadership training, and team-building workshops for individuals and organizations seeking growth, agility, and alignment. With a focus on diversity, creativity, and open-hearted leadership, Outstanding.Global works globally with companies […]
What if leadership started with how you think?

In this edition of the Business Insights Series , I had the pleasure of speaking with Darren Stevens, a psychologist, academic, and founder of the Institute for Adult Development (IAD). Darren is one of those rare thinkers who bridges theory and application without breaking stride. He’s also the author of an ambitious book series titled […]
Staying useful: The real job of sales

In this edition of the Serenichron Business Insights Series, I sat down with Wendy Harris, a seasoned sales trainer, communication expert, and someone who knows the real difference between chasing a lead and building a relationship. Wendy is the founder of Making Conversations Count and leads her business, Konpasu, with a focus on helping people […]
Making visibility work when growth resources are limited

In this edition of the Business Insights Series, I spoke again with Lynn Furber, the founder of Healthcare Communication Matters, a not-for-profit focused on improving communication in healthcare. Lynn’s work spans teaching, coaching, and developing content to influence both individual behavior and institutional standards in care environments. In our first article, “Why Communication Is the […]
Scaling with structure: How process thinking powers growth

Miguel Araujo has built a reputation in Portugal as a go-to expert for Lean Six Sigma training and consulting. After decades in the industrial world, he co-founded Lean Six Sigma Consultors, a company that blends certified training with hands-on consulting, all while he and his business partner juggle full-time roles elsewhere. In our conversation, Miguel […]
Finding fit: From first idea to product that works

In this edition of Business Insights Series, I had the pleasure of speaking with Diana Stepner, a seasoned product leader turned product coach. Diana has spent over 20 years navigating the tech and product landscape, from working at Salesforce and Pearson to advising startups and mentoring product teams. Her journey reflects the modern tech leader’s […]
Inclusion that works: Leadership in the messy middle

In this edition of the Business Insights Series, I sat down with Cynthia Fortlage, a seasoned leader and founder of The Fortlage Collective, to explore a bold and practical philosophy: how inclusion can drive real business results. Cynthia brings over 30 years of global leadership experience across corporate, feminist, and LGBTQ+ advocacy arenas. From boardrooms […]